Our 100% Guarantee

At Dream Organics, we have a 100% satisfaction guarantee. If at any time you’re not completely satisfied with our products, you may return them to any of our retailers or by mail.

In addition to our 100% Guarantee, we also honor price adjustments for full price merchandise purchased in close proximity to a promotion, sale price or special offer. A one-time price adjustment from the original selling price to the current selling price will be issued for online or in store purchases within 14 days after the date of the original purchase. To receive a price adjustment for an online purchase, please contact us at
1-844-767-3426.

Returning an Item

Here are the basic steps:

Returns to a Dream Organics Retailer:

Original Receipt or Invoice: An exchange or refund will be issued based on the original tender. Refunds will be given for the purchase price on the original receipt. All applicable promotions, offers, free items and coupons granted at the time of purchase will be prorated and applied to the refund amount. Credit Card purchases will be credited back to the original card. If the Credit card is not present, a merchandise credit will be issued. E-Gift Cards/Gift Cards will be refunded as first method of payment on all refunds where the order involved use of an E-Gift Card or Gift Card.

No Receipt or Invoice: An exchange or merchandise credit will be issued based on the lowest selling price of the item.

PayPal: An exchange or merchandise credit will be issued for any items returned that used PayPal as the form of payment.

For questions or concerns, please contact Dream Organics’ Customer Relations at 1-702-279-8547.

Returns by Mail in the United States:

Enclose your order number, name, and contact information.
Pack items safely for shipping and affix a return shipping label to the address below:
Dream Organics
91 Corporate Park Dr
Suite #100
Henderson, NV 89074

All packages must be sent through a traceable and insurable method. Return shipping fees are non-refundable.
All returns will be credited to the original form of payment (excluding shipping and handling charges).

PayPal: If the merchandise is returned by mail, your PayPal account will be credited.
Please allow up to 21 days for us to receive your return and process your credit. Once the return is processed, we will send an email confirmation of your credit. Please allow one to two billing cycles for the credit to appear on your statement.

Exchanges

Exchange of an online purchase:
We will gladly accept exchanges at DreamOrganics.com. All merchandise returned by mail will be credited to your original form of payment (excluding shipping and handling charges).